Terms & Legal Notice (Impressum)

1. Legal Notice (Impressum)

• Riimuki (Finland)
• Postal: PO 17, 90101 Oulu, Finland
• Email: hello@riimuki.com
• Responsible for content (§ 55 Abs. 2 RStV): Riimuki (Finland)
• Business ID: 3348457-4
• VAT ID: FI33484574

2. Introduction

These Terms & Conditions set out the rules for using our website and making purchases from Riimuki. By placing an order, you agree to these terms. Please read them carefully before ordering.

3. About Us

• Riimuki (Finland)
• Postal: PO 17, 90101 Oulu, Finland
• Email: hello@riimuki.com

4. Ordering

• Orders are placed through our website and confirmed by email.
• All prices are shown in EUR and include VAT where applicable.
• You are responsible for providing complete and accurate delivery and contact details.

5. Payment

• Payments are processed securely via Stripe.
• We do not store your full payment card details.
• Your order is confirmed once payment has been authorised.

6. Delivery

• Delivery times vary by destination and are shown at checkout.
• Risk of loss or damage passes to you upon delivery.
• Full details are provided in our Delivery Policy: /policies/delivery-policy

7. Right of Withdrawal (EU Consumers)

• You have the legal right to withdraw from your purchase within 14 days without giving a reason.
• The withdrawal period ends 14 days after you receive the goods.
• See our Returns & Refunds Policy for instructions: /policies/returns-and-refund-policy

8. Returns

• Returns must follow the process set out in our Returns & Refunds Policy: /policies/returns-and-refund-policy
• Returned items must be unused, in their original packaging, and in resellable condition.

9. Liability

• We are not responsible for delays or failures caused by events outside our reasonable control.
• Nothing in these terms limits your statutory rights as a consumer.

10. Governing Law

These terms are governed by Finnish law. Disputes will be subject to the jurisdiction of Finnish courts, without affecting your rights under applicable EU consumer laws.

11. Dispute Resolution

If you have a complaint, please contact us first. EU consumers may also use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.